Officer: Market Conduct Oversight- Capitec

Due Date: not specified
Placement: Stellenbosch, Western Cape, ZA
Company: Capitec Bank Ltd
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below
Purpose Statement
Manage and ensure Capitec’s compliance to relevant legislations and internal policies through identifying, mitigating and controlling risks in an allocated area of accountability.
Experience
Minimum:
- 3 Years’ long term / short-term insurance experience, of which one year has to be in a FAIS Representative capacity.
- Client service experience
Ideal:
- 3+ Years’ long term / short-term insurance experience, of which one year has to be in a FAIS Representative capacity
- Experience in a position working with senior stakeholders
Qualifications (Minimum)
- A relevant tertiary qualification
- FAIS accredited as Key Individual and approved by FSCA
- Qualifications (Ideal or Preferred)
- A relevant post-graduate qualification
COMPLETE YOUR ONLINE APPLICATION HERE
Knowledge
Minimum:
- Customer care and service protocol knowledge
- Basic regulatory knowledge
- Business and commercial awareness
- Insurance Industry (Long- and short term insurance)
- Risk Industry
- Banking Industry
- Dispute resolution (complaints management)
- Knowledge of FAIS, National Credit Act, Conduct Standards for Banks etc.
Ideal:
- Long-term insurance
Skills
- Attention to Detail
- Communications Skills
- Influencing Skills
- Interpersonal & Relationship management Skills
- Planning, organising and coordination skills
- Conditions of Employment
- Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.